Enhancing End User Experience
By choosing Virtech as your Nexthink Service Manager, your Organisation can take advantage of a full-service provision of capabilities with ongoing consulting services, regular health checks of the Nexthink Platform with 24/7 customer support.
Ongoing Consulting Services
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Nexthink embeds itself seamlessly into your organisation allowing you to connect Nexthink into your monitoring and ITSM tools.
Nexthink’s software utilises real-time workplace experience analytics and data visualisation to provide the visibility and insights into your workers actual experience. Nexthink reduces business costs via self-healing, qualitative feedback and root cause analysis; all contributing to a proactive and positive End User Experience.
Frequently Asked Questions
The DEX score is a metric used to measure Digital Employee Experience. Through the use of Nexthink software, the DEX Score helps to identify the causes behind IT issues experienced by End-Users everyday to ensure long term remediation.
In an increasingly competitive market, cost optimisation is of the upmost importance. Implementing Evergreen technologies like Nexthink can prevent costly security breaches, reduce ticketing and improve End-User visibility, workflow and staff morale.
Using our partner Nexthink’s Proactive Monitoring Technology, we can monitor our customer’s IT infrastructure and End-User devices providing enterprise-wide real-time analytics. By integrating Nexthink End-User IT Analytics into our set of End-User computing services, we can identify and resolve problems, often before they impact service delivery, enhancing End-User Experience, decreasing time to task, ticketing and increasing visibility; ensuring our customers’ IT systems are secure, reliable, and available, around the clock.